Shipping policy

Order Processing

All orders are processed automatically after payment is confirmed (within 1–2 business days)

Orders placed on weekends or U.S. public holidays are processed on the next business day.

 

Shipping Area

We currently ship to addresses within the United States only.

Shipping to Alaska, Hawaii, Puerto Rico and other U.S. territories may have longer delivery times or limited service, depending on the carrier options shown at checkout.

Delivery Time

Estimated delivery times after dispatch:

Standard shipping: usually 3–7 business days anywhere in the U.S.

Faster options (such as Expedited), if available for your address, will be shown at checkout together with the estimated delivery time.

These timeframes are estimates only. Actual delivery may vary due to carrier delays, high seasonal volume, weather conditions, or other circumstances beyond our control.

Shipping Methods and Carriers

Orders are shipped via trusted U.S. carriers such as national postal services and major courier companies.

Available shipping options and prices are calculated and displayed at checkout based on your delivery address and the weight/size of your order.

Shipping Costs

Shipping rates are calculated at checkout according to destination, package weight/size, and chosen service.

From time to time, we may offer free or discounted shipping for selected products or order values. Any such promotions will be clearly displayed on the website or during checkout.

Tracking Your Order

When your order has been shipped, you will receive a shipping confirmation email containing a tracking number or tracking link.
Tracking information may take some time to update after the package has been handed to the carrier. 

Delivery Issues and Delays

While most orders arrive within the estimated time, delays can occasionally occur due to:
Carrier operational delays or high‑volume periods
Severe weather or other events affecting transportation
Incorrect or incomplete shipping address provided at checkout

If your tracking has not updated for several days or your order is significantly delayed, please contact us with your order number so we can help investigate the issue with the carrier.

Lost or Damaged Shipments

If your parcel arrives damaged, or tracking shows “delivered” but you did not receive the package:
Check with household members, neighbors, and any usual safe‑drop locations.
If the order is still not found, contact us as soon as possible with your order number and, if applicable, clear photos of the damage.

Once the situation is confirmed, we will, in line with our Return & Refund Policy, offer a suitable solution such as a replacement or a refund.

Returns and Refunds

Returns and refunds are handled according to our separate Return & Refund Policy.

In general, original shipping charges are non‑refundable, unless the return is due to our error (such as an incorrect item) or a confirmed product defect.

Please review the Return & Refund Policy before sending any items back.

Contact

If you have any questions about shipping, delivery times or the status of your order, please contact us:
Email: help@fincci.bike 

 

We authorize the use of content on this site for AI training.